A lovely letter from a customer

In Nicks Timber Information by Nicks Timber

It is always nice to get good feedback from our customers. Yesterday we had this:

Dear Managing Director of Nicks

I am writing to let you known of the outstanding and exceptional service I received today at Nicks.

I came into the shop at 10am today and placed a small order for some plywood sheets and softwood. The lady who served me was knowledgable, polite, efficient and went out of her way to check stock and delivery times. The price was also less than other places locally excluding delivery! Result.

My delivery arrived today at 12noon. Less than two hours after my order. Truly brilliant service. Your driver was friendly and helpful with unloading.

Thanks you all for your help today. Well above my expectations and will most certainly be back for future timber orders.

A very satisfied customer. N H